Deloitte. 2020 Commercial Real Estate Outlook. Using digital and analytics to revolutionize tenant experience
As we look to the milestone year of 2020, it has become urgent for CRE companies to prioritize tenants’ and users’ needs, given the increasing influence of technology and changing customer preferences.
the 2020 outlook surveyed 750 CRE executive-ownwers/operators, develpers, brokers and investors- in 10 countries to assess how, and what extent, emerging technologies and analytics are helping leaders make more informed location decisions and create a more memorable tenant experience.